Returns & Exchanges

At BookMyCostume, we want your celebrations to be perfect, which is why we offer a hassle-free 7-day return and exchange policy for all unworn outfits. If the fit isn't right or you've changed your mind, we are here to ensure a smooth resolution.

Return Process

  • 1.
    Initiate Request

    Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

  • 2.
    Quality Check Preparation

    Ensure the costume is unworn, unwashed, and has all original tags and packaging intact to qualify for a successful return process.

  • 3.
    Reverse Pickup

    Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.

  • 4.
    Refund or Exchange Processing

    After the item reaches our warehouse and passes inspection, we will initiate your refund to the original payment method or ship your new size immediately.