Returns & Exchanges

At BookMyCostume, we want your celebrations to be perfect, which is why we offer a hassle-free 7-day return and exchange policy for all unworn outfits. If the fit isn't right or you've changed your mind, we are here to ensure a smooth resolution.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

• 2.
  Quality Check Preparation

  Ensure the costume is unworn, unwashed, and has all original tags and packaging intact to qualify for a successful return process.

• 3.
  Reverse Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.

• 4.
  Refund or Exchange Processing

  After the item reaches our warehouse and passes inspection, we will initiate your refund to the original payment method or ship your new size immediately.